Privacy Policy

Effective Date: 20/10/2026

Last Updated: 23/10/2026

DetourNZ-OZ ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.detournz.com or interact with our services, including our advertisements and lead forms.

1. Information We Collect

We may collect several types of information from and about users of our website and services, including:

• Personal Identifiable Information (PII): Name, email address, phone number, mailing address, or any other information you voluntarily provide to us via contact forms, lead generation forms, or email inquiries.

• Automated Data & Device Information: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site.

• Cookies and Tracking Technologies: Information gathered through cookies, web beacons, and tracking pixels (such as the Meta Pixel or Google Analytics tag) to measure ad performance and analyze website traffic.

2. How We Use Your Information

We use the information we collect for business purposes, including to:

• Provide, maintain, and improve our services and website.

• Respond to your inquiries, support requests, or customer service needs.

• Contact you with newsletters, marketing or promotional materials, and relevant offers (with your consent where required by law).

• Deliver targeted advertising through platforms like Facebook (Meta), Instagram, and Google.

• Monitor usage metrics, traffic trends, and the effectiveness of our advertising campaigns.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, managing our CRM, or conducting advertising campaigns (e.g., email platforms, hosting providers, ad networks).

• Legal Compliance: To comply with any court order, law, or legal process, or to protect the rights, property, or safety of our business, customers, or others.

• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Cookies and Third-Party Advertising

Our website may use cookies and pixel tags to track user activity and display personalized advertising on third-party platforms like Meta (Facebook/Instagram) and Google.

• You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

• To opt out of personalized interest-based advertising, you can visit Network Advertising Initiative Opt-Out or Your Online Choices.

5. Third-Party Links and Forms

Our website or advertisements may contain links to third-party sites or forms. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of every website or platform you visit.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage system is 100% secure.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you.

• Request correction or deletion of your personal data.

• Opt out of receiving marketing communications by clicking "unsubscribe" in any email we send.

To exercise any of these rights, please contact us using the information below.

8. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy, please contact us at:

• Company Name: DetourNZ-OZ 

• Email Address: info@detournz.com

• Mailing Address: 73 Tane Road, Laingholm, Auckland 0604, New Zealand

• Phone Number: 09 827 85 25